Faulty or defective goods?
Unsatisfactory performance of a contract?
The victim of shoddy workmanship?


As a consumer, you have statutory rights in relation to the goods and services you buy. These are rights laid down in law which says goods must be;

• As described​
• Fit for their purpose and of satisfactory quality

And that services should be performed:

• Within a reasonable time (provided no specific time has been agreed)
​• With reasonable care and skill and for a reasonable price (if no charge has been agreed beforehand)

If you have purchased goods or services that don’t comply with one or more of these basic principles then you may be entitled to a legal remedy including a refund, repair, or compensation.

At Askews Solicitors we can advise you of your legal rights, assess how likely you are to win any claim and where necessary liaise with the trader or service provider on your behalf.

For more information about litigation or to speak to someone please call us on 01642 475252 or send us a message via our enquiry form.

Contact one of our Litigation experts today on

01642 475252

Simon Askew
Kieron Doran
Tracy Clark

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Askews Solicitors have been meeting the legal needs of Teesside and the North East of England for over 80 years

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